About Us
We are your trusted partner for professional and reliable cleaning services from West Dunbartonshire to Glasgow. With our dedicated team and bespoke cleaning solutions, we’ll make your space shine
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Ultimate Clean proudly serves Glasgow and the West of Scotland. We cover a wide range of locations in these areas, ensuring that residents have access to our professional cleaning services.
At Ultimate Clean, we offer flexible pricing plans to cater to different needs and budgets. Our pricing plans are designed to provide you with options that best suit your requirements and frequency of cleaning.
Choosing the right pricing plan depends on several factors, including the size of your home, your cleaning needs, and your preferred frequency of service. Here are some guidelines to help you decide:
Basic Plan: If you have a smaller home or require minimal cleaning, the Basic Plan may be suitable for you. It offers a cost-effective option for those who need occasional cleaning or have specific areas they want us to focus on.
Standard Plan: Our Standard Plan is ideal for regular cleaning needs. If you have a moderate-sized home and want to maintain a consistent level of cleanliness, this plan provides a comprehensive cleaning service at a competitive price.
Premium Plan: If you have a larger home or require more extensive cleaning, our Premium Plan is the best choice. It offers a more thorough and detailed cleaning service, including additional services like deep cleaning or specialized cleaning for specific areas.
We understand that you have choices when it comes to selecting a domestic cleaning service. Here are some reasons why you should choose us over others:
1. Professionalism and Expertise: We pride ourselves on our professionalism and expertise in the cleaning industry. Our team of highly trained cleaners is experienced in providing top-quality cleaning services. We adhere to industry best practices and use advanced cleaning techniques to deliver exceptional results.
2. Customised Cleaning Solutions: We believe in providing personalised cleaning solutions to meet your specific needs. We take the time to understand your requirements and tailor our services accordingly. Whether you need a regular cleaning service or a one-time deep clean, we can customize our offerings to suit your preferences.
3. Reliable and Trustworthy: We value your trust and strive to be a reliable cleaning partner. You can rely on us to arrive on time and complete the cleaning tasks efficiently and effectively. Our cleaners undergo thorough background checks, giving you peace of mind knowing that your home is in safe hands.
4. Quality Cleaning Products and Equipment: We use high-quality cleaning products and state-of-the-art equipment to ensure excellent results. Our team stays up-to-date with the latest advancements in cleaning technology to provide you with a superior cleaning experience. We are committed to using eco-friendly and non-toxic products wherever possible.
5. Transparent Pricing and No Hidden Costs: We believe in transparency when it comes to pricing. Our pricing structure is straightforward, and we provide detailed quotes for our services. You can trust that there are no hidden costs or surprises when you choose us as your cleaning service provider.
6. Customer Satisfaction Guaranteed: Customer satisfaction is our ultimate goal. We go the extra mile to ensure that you are delighted with our cleaning services. If, for any reason, you are not satisfied, please let us know, and we will make it right. Your feedback is valuable to us, and we continuously strive to improve our services based on your input.
7. Fully Insured: We are a fully insured cleaning company. This means that in the unlikely event of any damage or accidents during our service, you are protected. We prioritise the safety and security of our clients and take every precaution to mitigate risks.
8. Local Expertise: As a domestic cleaning company serving Glasgow and the West of Scotland, we have in-depth knowledge of the local area. We understand the unique cleaning challenges that properties in this region may face and can provide tailored solutions.
By choosing Ultimate Clean, you can expect professionalism, customised cleaning services, reliability, quality products, transparent pricing, and a commitment to your satisfaction. We strive to exceed your expectations and make your home a clean and comfortable space for you to enjoy.
We offer a comprehensive range of domestic cleaning services to cater to various needs. Our services include regular house cleaning, deep cleaning, end-of-tenancy cleaning and more. We tailor our services to meet your specific requirements.
For our standard domestic cleaning services, we do not bring our own cleaning supplies, unless requested. We rely on our clients to provide the necessary cleaning products and equipment for the cleaning service.
The two main reason we ask our customers to provide their own cleaning solutions and equipment are as follows:
Transport:Many of our cleaners require public transport to get to and from a clients home. Carrying all of the necessary equipment would not be feasible.
Keeping Costs Down: Our priority is providing the best service for the lowest price possible. When you provide your own cleaning supplies, you will get a lower price. If we bring our own cleaning supplies, the cost of these supplies need to be factored in to the price.
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As the client, you will need to provide all the cleaning supplies and equipment required for the cleaning service. This typically includes cleaning solutions, detergents, wipes, mops, brooms, vacuum cleaners, and any other cleaning tools specific to your cleaning needs.
If you do not have the required cleaning supplies or prefer not to provide them, we can bring our own supplies. If you require help purchasing the necessary items before the scheduled cleaning service. Our team can provide you with a list of essential cleaning supplies to ensure a thorough and efficient cleaning process.
Booking an appointment with Ultimate Clean is a straightforward process. Here’s a step-by-step guide on how to book an appointment:
Provide your details: When you reach out to us, you’ll be asked to provide some basic information such as your name, contact number, and address. This information will help us schedule and confirm your appointment.
Specify your cleaning requirements: Let us know the type of cleaning service you require, such as regular cleaning, deep cleaning, end-of-tenancy cleaning, or any specific cleaning tasks you’d like us to focus on. The more details you provide, the better we can tailor our service to meet your needs.
Choose a convenient date and time: We will work with you to find a suitable date and time for your appointment. Let us know your preferred day and time for the cleaning service, and we will do our best to accommodate your request. We offer flexible scheduling options to ensure convenience for our clients.
Confirmation and payment: Once the appointment details are finalised, we will provide you with a confirmation of the scheduled cleaning service, along with any additional instructions or details you may need. Depending on our booking process, you may be required to make a payment in advance to secure your appointment.
Sit back and relax: On the scheduled day, our professional cleaning team will arrive at your location at the agreed-upon time. They will bring the necessary cleaning supplies and equipment (unless you prefer to provide them) and proceed with the cleaning service according to your requirements.
If you have any questions or need further assistance throughout the booking process, our customer service team will be available to guide you and address any concerns you may have.
We look forward to serving you and providing you with a clean and comfortable living space.
Yes, you can reschedule or cancel your appointment with Ultimate Clean if needed. We understand that circumstances may change, and flexibility is important. Here’s how you can reschedule or cancel an appointment:
Contact our customer service: Reach out to our customer service team as soon as possible to inform them about the need to reschedule or cancel your appointment. You can do this by phone, email.
Provide necessary information: When contacting our customer service, make sure to provide your name, contact details, and the details of the appointment you wish to reschedule or cancel. This will help us locate your appointment in our system.
Rescheduling: If you need to reschedule your appointment, let our customer service team know your preferred alternative date and time. We will work with you to find the next available slot that suits your schedule.
Cancellation: If you wish to cancel your appointment, inform our customer service team of your decision. They will guide you through the cancellation process and any applicable refund policies.
Confirmation: Once the rescheduling or cancellation is processed, our customer service team will provide you with a confirmation of the changes. It’s important to keep this confirmation for your records.
Please note that we appreciate advance notice for any changes or cancellations whenever possible. This allows us to adjust our schedule accordingly and serve other clients efficiently.
We understand that unexpected situations can arise, and we will do our best to accommodate your rescheduling needs or facilitate a smooth cancellation process.
If you have any further questions or need assistance with rescheduling or cancelling your appointment, our team will be ready to assist you.
We are your trusted partner for professional and reliable cleaning services from West Dunbartonshire to Glasgow. With our dedicated team and bespoke cleaning solutions, we’ll make your space shine